We understand that once our customer has purchased their gift they will want to receive it quickly. We aim to dispatch orders as quickly as possible for you, this is usually by the end of the next working day wherever possible, from receipt of your cleared payment. We always try to hold stock of every item we advertise which enables us to handle your order efficiently, due to demand this may not be possible on occasion, and we will inform you by email of any delay to your order where this occurs. If your order is delayed longer than 5 working days for any reason we will inform you by email. Each order is handled in the order in which it is received.
For UK delivery address: We offer 2 delivery services -
Standard Delivery may be sent via Royal Mail or courier and may take up to 5 working days to arrive from the date you have placed your order. Occasionally during busy periods please allow extra time for delivery. Standard delivery may be sent via a Courier or Royal Mail.
Special Delivery can be added at the checkout, and an additional charge of £5 will be made for this service. We will use Royal Mail or a Courier to deliver your parcel, or on occasion we will hand deliver the item, we will use the quickest method possible. Your item will be delivered within 2 working days from the date you have placed the order with us.
For Europe and Worldwide delivery address: Please contact us to enquire about European or Worldwide delivery charges.
Each order and delivery charge is calculated automatically in the Basket View before you proceed to checkout so you can clearly see how much the delivery cost is without having to enter any personal information.
If you wish to discuss any alternative/local delivery arrangements, or require any other information about delivery and dispatch please do not hesitate to contact us by telephone on 02476 412736 and we will do our best to help you.
Our current special offer - FREE STANDARD DELIVERY on all orders exceeding £50 (excluding delivery costs) sent to any UK address.